Privacy Policy

How we protect and handle your personal information

Last Updated: March 15, 2025

Important: This privacy policy applies to all users of Thryvixitharion's career development platform and services. By using our website and services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

At Thryvixitharion, we collect various types of information to provide and improve our career development services. This includes information you provide directly to us, information we collect automatically when you use our services, and information we receive from third parties.

Personal Information You Provide

Account registration details including name, email address, and phone number

Professional information such as job title, company, industry, and career goals

Educational background and certifications

Payment information for premium services and courses

Communications with our support team and feedback

Content you create on our platform including assessments and portfolio materials

Automatically Collected Information

When you visit our website or use our services, we automatically collect certain information about your device and usage patterns. This helps us understand how our platform is used and improve user experience.

Device information including IP address, browser type, and operating system

Usage data such as pages visited, time spent on platform, and feature interactions

Location information based on IP address for service customization

Cookies and similar tracking technologies for authentication and preferences

How We Use Your Information

We use the information we collect to provide, maintain, and improve our career development services. Our primary goal is to help you achieve your professional objectives while ensuring your data is handled responsibly.

Provide personalized career guidance and recommendations

Process payments and manage your account

Send important updates about your courses and progress

Improve our platform through analytics and user feedback

Prevent fraud and ensure platform security

Comply with legal obligations and protect our rights

Market relevant services and opportunities (with your consent)

Consumer Behavior Analysis: As part of our career development focus, we analyze user behavior patterns to understand how professionals engage with different learning materials and career resources. This analysis helps us create more effective programs tailored to South African market needs.

Information Sharing and Disclosure

We respect your privacy and do not sell your personal information to third parties. However, we may share your information in specific circumstances outlined below, always ensuring appropriate safeguards are in place.

Service Providers

We work with trusted third-party service providers who help us deliver our services. These partners are contractually bound to protect your information and use it only for specified purposes.

Payment processors for secure transaction handling

Cloud hosting providers for data storage and platform operations

Email service providers for communications

Analytics providers for platform improvement insights

Legal Requirements

We may disclose your information when required by law, legal process, or to protect the rights, property, or safety of Thryvixitharion, our users, or others. This includes cooperating with law enforcement when legally required.

Your Privacy Rights

You have important rights regarding your personal information. We are committed to helping you exercise these rights and maintain control over your data.

Access Your Data

Request a copy of all personal information we hold about you, including how it's being used.

Correct Information

Update or correct any inaccurate personal information in your account or profile.

Delete Your Data

Request deletion of your personal information, subject to legal and legitimate business requirements.

Data Portability

Receive your data in a structured format that can be transferred to another service provider.

How to Exercise Your Rights: Contact us at [email protected] with your request. We will respond within 30 days and may require identity verification to protect your information. Some requests may take longer for complex cases involving multiple systems.

Data Security and Protection

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices are regularly reviewed and updated to address emerging threats.

Encryption of data in transit and at rest using industry-standard protocols

Regular security audits and vulnerability assessments

Access controls limiting employee access to necessary information only

Secure backup systems with geographic redundancy

Incident response procedures for potential security breaches

Regular staff training on data protection and security practices

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Retention periods vary based on the type of information and legal requirements.

Retention Periods

Active user accounts: Retained while account remains active plus 2 years after last activity

Payment records: 7 years for tax and accounting purposes

Marketing communications: Until you unsubscribe or request deletion

Support communications: 3 years for quality assurance and training

Analytics data: Aggregated and anonymized after 26 months

International Data Transfers

As a South African company serving users globally, we may transfer your personal information to countries outside South Africa for processing and storage. When we do this, we ensure appropriate safeguards are in place to protect your information.

Data processing agreements with international service providers

Adherence to internationally recognized data protection standards

Regular compliance monitoring of third-party processors

Encryption and security measures during data transmission

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we will notify you through email or a prominent notice on our platform.

We recommend reviewing this policy regularly to stay informed about how we protect your information. The date of the last update is shown at the top of this policy for your reference.

Contact Us About Privacy

If you have questions about this privacy policy or how we handle your personal information, please contact us:

Email: [email protected]

Phone: +27744687769

Address: De Villiers Graaff Motorway, Johannesburg, 2000, South Africa